MOVE-IN PROCESS
everything you need to move into your new home!
Start by setting up an account.
If you have completed a lease and submitted a security deposit for one of our properties then you should have received an email invitation to join TurboTenant. Make sure that you have accepted the invitation and created an account for yourself.
What is TurboTenant?
TurboTenant is the property management software that we use to manage your property. You will use your new TruboTenant account to pay rent, pay applicable utility bills, and submit maintenance requests. Also use the platform for Landlord + Tenant communication.
Move-in Ready
Here’s a list of items to help you prepare for your move into one of our properties!
✔ Schedule a move-in date and walkthrough.
✔ During your walkthrough, we will give you the keys to your home and go through a property condition checklist.
✔ Let your new neighbors know if you will need to block their house and or parking on the day of your mover's arrival.
✔ Double-check what utilities you're responsible for setting up (please click the dropdown associated with your new address below for Utility information).
✔ Set up your TurboTenant account (you will receive an email invitation from us). This is where you will pay your rent utility bills when applicable, send landlord correspondence, and open maintenance requests.
Utilities by Unit
Please click the drop-down associated with your property for a complete list of utilities including contact information.
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✔ Boxelder Sanitation (Sewer)
Remains in the Owner’s Name and is billed through TurboTenant monthly.Due to the way this bill is set up, we cannot transfer the bill into a tenant's name. So, we will post a charge to your TurboTenant account based on your monthly usage.
✔ Elco Water (Water)
Set up in your name
(970) 493-2044✔ (Cable & Internet) The house is wired for Xfinity OR Fort Collins Connexion
Xfinity - 1-800-934-6489
Fort Collins Connexion - 970-212-2900✔ Fort Collins Utilities (Electric)
Set up in your name222 Laporte Ave.
Fort Collins, CO 80524970-212-2900
✔ Xcel Energy (Gas)
800-895-4999
✔ Ram (Trash)
Remains in the Owner’s Name and is billed through TurboTenant monthly.
Due to the way this bill is set up, we cannot transfer the bill into a tenant's name. So, we will post a charge to your TurboTenant account based on your monthly usage. The trash cans stay at the house and will be ready for use when you arrive. -
✔ Xcel Energy (Electric & Gas) Remains in the Owner’s Name and is billed through TurboTenant monthly.
Due to solar panels on the property, we cannot transfer the bill into a tenant's name. So, we will post a charge to your TurboTenant account based on your monthly usage. Great news! Because of the solar panels you will see greatly reduced electric charges- some months may even by $0
✔ Fort Collins Loveland Water District (Water)
✔ Xfinity (Cable & Internet)
1-800-934-6489✔ Ram Waste or Gallegos (Trash)
Tenants can choose which provider they wish to use. Personally, we prefer Gallegos Sanitation.
Ram Waste
ramwastesystems.com/start-service/#5327
Gallegos Sanitation
970.484.5556 -
✔ Xcel Energy (Electric & Gas) Remains in the Owner’s Name and is billed through TurboTenant monthly.
Due to solar panels on the property, we cannot transfer the bill into a tenant's name. So, we will post a charge to your TurboTenant account based on your monthly usage. Great news! Because of the solar panels you will see greatly reduced electric charges- some months may even by $0
✔ Fort Collins Loveland Water District (Water)
✔ Xfinity (Cable & Internet)
1-800-934-6489✔ Ram Waste or Gallegos (Trash)Tenants can choose which provider they wish to use. Personally, we prefer Gallegos Sanitation. Ram Wasteramwastesystems.com/start-service/#5327Gallegos Sanitation970.484.5556
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Maintenance Requests?
Login to your TurboTenant account and click “Request Maintenance” In the righthand corner.